Talentia Software, the publisher of specialised corporate performance management software, announces the appointment of Nadine Carapetian, previously Managing Director France, to the newly created post of Services Director Europe
A new, cross-cutting department dedicated to globalising our service offering and customer satisfaction
As part of its increasing internationalisation, with a direct presence in six countries and the development of a network of partners, the Talentia Software group is creating a European Services department, whose main role will be to accompany the transformation and globalisation of the group’s service offerings, strengthen their coherence and ensure their harmonisation. It will also be responsible for the organisation, development and deployment of the “Customer Satisfaction” department and for creating and setting up a Talentia University project.
Nadine Carapetian, who also joins the Group’s board, has been Managing Director France since January 2015 and was previously Talentia Software’s Services Director in France for eight years.
“I am delighted to be taking on these new European responsibilities to support the globalisation of Talentia Software’s Services offerings and develop one of the group’s three strategic priorities – customer satisfaction – at the international level,” says Nadine Carapetian.
“Nadine’s indisputable, long and solid experience in Talentia Software’s service activities, her commitment to customer satisfaction and her unfailing investment in activities in France made her the natural choice for this position, in an environment she knows perfectly,” continues Franck Boutboul, COO of Talentia Software. “We are delighted that Nadine has agreed to tackle this new challenge and we are confident that she is the best person for this highly strategic post for the group.”
Reaffirming a European ambition
Talentia Software is pursuing its ambition of becoming a key European player in corporate performance management for businesses in Europe, with expertise in two main areas: dedicated financial management software on the one hand (accounting, reporting, budgeting and consolidation), and Human Resources (payroll and human capital management) on the other.
The group realised €55,4M in 2016 and has a direct presence in six European countries. It is currently deploying an indirect distribution and integration network to strengthen its position in its current territories and expand into other European countries.
The group is implementing three strategic priorities: growth and deployment, by strengthening its positions in countries where Talentia Software has a direct presence (France, UK, Italy, Spain, Portugal and Greece); the development of its indirect network, the Global Partner Channel; and as always, innovation: the group continues to invest at least 15% of its turnover in R&D.
Today Talentia Software also announces the appointment of Xavier Daguzan to the post of Managing Director France to replace Nadine Carapetian.