The importance of HR
Our previous article looked at contemporary workplace culture and the ways in which it has developed with the influx of the ‘millennial’ generation into the workforce. Members of this generation are not content to stay in a single role or even workplace for the entirety of their career, and they are also seeking employment in organisations which promote a healthy and well-rounded working culture and which place emphasis on taking care of their employees. This means that human resources teams need to cover a much broader spectrum than simply hiring and firing, since looking after staff seems to be the best way to increase the success of your business. As Richard Branson famously put it: “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients”. Talentia’s HR software helps businesses do just that.
What Happens if HR is not up to Standard?
Sadly this is a common problem, particularly in SMEs where owners are so eager to launch into business that they neglect the very people who can make that happen. Too few or poor quality human resources leave employees feeling undervalued. We’ve already seen that they have high expectations of employers, and the way industries operate at the moment means workers usually have the possibility of moving to a competitor organisation if they’re unhappy in their current workplace. Employees look for value in employers to make them feel valued, so invest in them! Without this, they’re likely to lose interest in their workload, leading to dissatisfaction from your clients and, most probably, hard working, well-educated and talented individuals leaving the business.
What Does Good HR Look Like?
Since employees want to feel valued and are always seeking to develop professionally, one of the ways you can demonstrate that you do indeed value them is by monitoring their progress and using this to take appropriate action. With a good HR software system in place, an employee’s hard work is unlikely to be overlooked; managers can be easily informed of good performance and reward the concerned individual or team. Using a HR system of this kind to manage staff and monitor their development will naturally lead to an increase in productivity; an employee who is aware that their progress is monitored and will be rewarded is much more motivated to work hard than one who will, at best, get one annual pay review. Another way in which HR software can improve employee performance is by identifying when individuals might be in need of training in order to take on more responsibility or earn a promotion. Investing in your workforce in this way is a sure way to help them realise that they are valued by their employer, motivating them to work hard for your business.
How Should Businesses Invest in HR?
HR needs to be seen as an area of expertise, since it is a skill many business owners fail to realise that they lack. Using tools such as HR software can help to put this right as they monitor progress and development, flagging up when an employee should be reviewed by a manager. This frees up line managers during the day to day running of a business to go about their tasks and dedicate their time to investing in individual employees who need their attention, rather than taking a stab in the dark to decide who might need a salary review, progress report or training programme at any given time.
To find out more about how Talentia’s HR software can improve your organisation’s human resources, visit our HR Suite page.