Acceptable Use Policy for Talentia Software Customers

 

This Acceptable Use Policy defines Talentia Software’s policy to protect Talentia Software, Talentia Software’s customers (“Customers”) and any other person, party or entity on the Internet from any negative impact caused by inappropriate. All Talentia Software Clients must adhere to this policy and are subject to the terms and conditions herein.

Talentia Software reserves the right to conduct activities to monitor, test, and review Customer Site Security to ensure that security safeguards are maintained and that Customer Sites do not bypass or permit other people to bypass the security controls of Talentia Software.

If, in its sole discretion, Talentia Software believes that systems located within its facilities are used illegally or abusively (civil or criminal) or in the course of illegal or abusive activities, Talentia Software will cooperate fully with the police authorities responsible for civil and / or criminal cases investigating such uses or activities. Talentia Software will also assist in the investigation of prohibited activities mentioned below and any other activity that Talentia Software, in its sole discretion, considers may have an impact on the operation or security of Talentia Software, Talentia Software Clients. or other systems accessible by Customers or customers and users of Customers.

Acceptable use

Talentia Software Clients have access to their systems, data and content that they can also manage. It is the responsibility of Customers to ensure that such activities do not present risks to Talentia Software, other Talentia Software customers or any other site or system, nor do they have any negative impact on them. It is also the responsibility of Clients to comply with all applicable laws and regulations regarding their activities.

Because Talentia Software uses a shared infrastructure to support its Clients, Talentia Software needs to put in place policies and standards for how each site is secured and used. The compromise of a Customer site could have an impact on Talentia Software and / or its other customers. Thus, all Customers must comply with all applicable Talentia Software policies and standards.

Prohibited Activities

It is the responsibility of Customers to ensure that they do not allow the use of their systems hosted by Talentia Software for any of the following purposes:

  1. Obtain or attempt to gain unauthorized access to a system that does not belong to the Customer.
  2. Send unsolicited e-mails or other messages or communications in any form (eg, spam).
  3. Alter, degrade, or otherwise cause any unauthorized or unapproved modification of any system owned by Talentia Software, a Talentia Software Client, or any other system on the Internet.
  4. Storing, transmitting or processing any content in a manner that constitutes a violation of intellectual property rights or laws or regulations, including, but not limited to, those relating to trade secrets, copyrights, patents and trademarks of business.
  5. Violate the rights to privacy of others, including, but not limited to, collecting information about individuals without their knowledge or consent, except as provided by applicable laws and regulations.
  6. Transmitting or storing any content that is unlawful, obscene, intimidating, defamatory, abusive or hateful, that encourages illegal acts or that may be interpreted as a violation of the civil rights of others.
  7. Store or transmit any content that violates applicable laws or regulations.
  8. Engaging in activities or authorizing activities that lead to degradation or denial of service to Talentia Software, Talentia Software Clients or any other system or site on the Internet.
  9. Violate the rules and / or policies of any web host, email service, online chat room, email forum, newsgroup or system, service or similar provider.
  10. Omit, forge, delete or intentionally misrepresent transmission information including, but not limited to, headers, forwarding addresses, IP addresses, etc., for the purpose of concealing or obscuring the identity or the source of information transmitted by Customer systems, customers or users.
  11. Engaging in activities or authorizing activities leading to misuse of information channels.

Customers are not permitted to assist individuals in using the Hosted Systems systems at Talentia Software to engage in any of the above activities. If a Customer learns of any of these activities, he or she must immediately remedy the situation. The Client must also inform Talentia Software by telephone within four hours and in writing within 24 hours if a violation is detected by the Client or his agents.

It is the responsibility of Customers to ensure that security controls are not circumvented by actions taken by Customer or that no individual accesses the Customer’s systems.

Customers are not allowed to:

  1. Configure their systems to circumvent security controls, including, but not limited to, installing programs or services that allow systems to be managed or accessed through unsecured or unauthorized means.
  2. Perform online security checks or tests through or against Talentia Software systems or networks, without coordination with an authorized agent of Talentia Software or without its explicit written consent.
  3. Obtain unauthorized access to, or attempt to gain unauthorized access to, the network, security, management, backup, storage or control systems of Talentia Software.
  4. Install programs or configure systems for sniffing shared networks.
  5. Access or attempt to access security-related information, such as password files that could, among other things, be used to gain unauthorized access to system accounts.
  6. Install or use software for the purpose of cracking encoded data, including but not limited to stored passwords.

Customers are also responsible for the misuse of Hosted Systems accounts hosted by Talentia Software.

Customers must put in place measures and procedures to ensure that Customer Accounts are not accessible or used in an unauthorized manner.

  1. Customers must maintain and provide Talentia Software with a list of individuals and accounts authorized to remotely access Talentia Software hosted systems.
  2. If a user no longer needs to remotely access the Customer’s site, the Customer must notify Talentia Software in writing. In order to ensure that access is removed on time, Talentia Software must receive such notification at least five business days before the date on which access is no longer necessary to said individual.
  3. Remote access accounts will not be transferred from one individual to another and will not be shared among multiple individuals. Each user requires a remote access account that uniquely and correctly identifies the owner of the account.
  4. The Customer is fully responsible for the consequences of the use of a Customer Account by an unauthorized person.

Violations and Remedies

Talentia Software reserves the right to suspend or close at any time the account of any Customer who, in the sole discretion of Talentia Software, does not comply with any of the policies described at any time on www.Talentia-software.co.uk. Talentia Software has the right to take legal action for any damage, cost or expense that may be incurred as a result of a breach of any of these policies by the Customer or through the latter.

Depending on the nature of the alleged violation or violation, Talentia Software may be notified of a violation in different ways. These may include notification by an external organization, agency, entity, or individual that is affected by the Customer’s business, by another Talentia Software Client, or the notification may be from a Talentia Software member when a violation is detected internally.

Talentia Software will retain the exclusive right to determine whether a violation of this policy has occurred. In general, Talentia Software will attempt to work with the Customer to remedy breaches of this policy in accordance with the measures set out below, but is not required to do so. However, depending on the severity of the violation or the number or nature of the complaints received, Talentia Software, in its sole discretion, has the absolute right and may terminate this service immediately.

First Violation

Following the report of a violation, Talentia Software will attempt to contact the Client and describe the breach. In general, the Customer’s interlocutor (s) will be contacted by telephone about the information. Talentia Software and the Customer will define a specific period during which the Customer must rectify the violation. A letter informing the Customer, formally, of the violation and defining the period during which he will have to remedy the violation may be sent to the Customer’s interlocutor. If, in the sole discretion of Talentia Software, the breach or the complaint of a violation is such that Talentia Software chooses not to contact the Customer or is unable to do so, Talentia Software may take the measures he considers appropriate in the circumstances.

Second Violation

If an identical or similar violation occurs for the second time or a second violation complaint is made and the time limit for correcting the first violation has expired, Talentia Software will again attempt to contact the Customer to determine the breach. . In general, the Customer’s interlocutor (s) will be contacted by telephone about the said information. If, in the sole discretion of Talentia Software, the breach or the complaint of a violation is such that Talentia Software chooses not to contact the Customer or is unable to do so, Talentia Software may take the measures he considers appropriate in the circumstances. Talentia Software and the Customer will again define a specific period during which the Customer will have to rectify the violation. A letter informing the Customer, explaining this time that the violation has occurred, and defining the period during which the Customer will have to remedy the violation will be sent again to the Customer’s interlocutor. Talentia Software will bill the Client $ 500 to cover administrative costs related to the efforts made to resolve the situation.

Third Violation

If an identical or similar violation occurs a third time or a third violation complaint is made and the processing time for the second violation has expired, Talentia Software will again attempt to contact the Client by describing the violation. In general, the Customer’s interlocutor (s) will be contacted by telephone about the information. Talentia Software and the Customer will define a specific period during which the Customer must rectify the violation. A letter informing the Client that the violation has occurred and defining the period during which the Customer will have to remedy the violation will be sent again to his interlocutor. Talentia Software will bill the Customer $ 2,500 to cover administrative costs related to the efforts made to resolve the situation. Yes, in the sole discretion of Talentia Software, the breach or the complaint of a violation is such that Talentia Software chooses not to contact the Customer or is unable to do so, Talentia Software may take the measures it considers appropriate in the circumstances. If a third violation involves excessive use of energy, then, in addition to all other remedies mentioned in this policy, Talentia Software will charge the Customer an additional $ 100 per day per circuit used excessively. Talentia Software may take such action as it considers appropriate in the circumstances. If a third violation involves excessive use of energy, then, in addition to all other remedies mentioned in this policy, Talentia Software will charge the Customer an additional $ 100 per day per circuit used excessively. Talentia Software may take such action as it considers appropriate in the circumstances. If a third violation involves excessive use of energy, then, in addition to all other remedies mentioned in this policy, Talentia Software will charge the Customer an additional $ 100 per day per circuit used excessively.

In any case, it is the responsibility of the Customer to perform all of its obligations under the applicable Master Services Agreements and Schedules and to pay all fees invoiced by Talentia Software, including, but not limited to , sales charges, license fees, etc. If the breach is not corrected within the agreed time, Talentia Software will terminate or suspend the services provided to the Customer. Talentia Software reserves the exclusive right and the absolute discretion to permanently terminate the services provided to the Customer, or to reinstate the service following the correction of the breach and to obtain, regardless of the insurance required by Talentia Software. Customer, that the breach does not occur again.

If, at Talentia Software’s sole discretion, the alleged breach or breach is such that Talentia Software chooses not to contact the Customer, or is unable to do so, Talentia Software will take such action as it deems appropriate. circumstances, regardless of whether it is a first, second or third violation.

Amendments to this policy 

At any time, Talentia Software reserves the right to modify this policy.

Please report any violations of the Talentia Software Acceptable Use Policy to abuse@Talentia-software.com .